1. Introduction

    At Swen Health, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your information whenever you use our healthcare services, website, or mobile application.

  2. Information We Collect

    • Full Name
    • Date of Birth
    • Gender
    • Email Address
    • Mobile Number
    • Residential Address
    • Medical Information
  3. How We Use Your Information

    • Doctor Appointment Booking
    • Ambulance Booking
    • Healthcare Assistance
    • Diagnostic Services
    • Online Pharmacy
    • Payment Processing
    • Customer Support
  4. Data Security

    Swen Health follows industry-standard security practices, encrypted communication, secure servers, and restricted access controls to safeguard your personal information and medical records.

  5. Sharing of Information

    Swen Health does not sell or rent your personal information. We only share information when required to provide healthcare services or comply with legal obligations.

    • Hospitals & Healthcare Providers
    • Doctors & Specialists
    • Diagnostic Centers
    • Ambulance Service Partners
    • Payment Gateway Providers
    • Government Authorities (where legally required)
  6. Cookies Policy

    Our website uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and provide a better browsing experience.

  7. Your Rights

    • Access your personal information.
    • Update inaccurate information.
    • Delete your account where permitted.
    • Withdraw your consent.
    • Know how your data is used.
    • Request correction of medical records.
  8. Third-Party Services

    Our website may contain links to third-party websites, hospitals, payment gateways, and healthcare partners. Swen Health is not responsible for the privacy practices or content of external websites.

  9. Changes to this Privacy Policy

    Swen Health may update this Privacy Policy whenever necessary to comply with legal requirements or improve our healthcare services. Updated policies will be posted on this page with the latest revision date.

  10. Need Assistance?

    If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact our support team.